BMW Group India Inaugurates its Second Aftersales Facility in Kolkata
#Bristlecone #SameerJoshi #DigitalTransformation #SupplychainManagement“Kolkata, with its vibrant market for luxury vehicles, is a key region for us, and this state-of-the-art integrated facility will ensure that our customers receive the highest standards of service and care. We are certain that OSL Prestige will play an instrumental role in delivering a seamless and rewarding BMW ownership experience.” - Vikram Pawah, President and CEO, BMW Group India.
August 2024 : BMW Group India announced the opening of the second aftersales facility by OSL Prestige in Kolkata. The state-of-the art facility also integrates BMW Premium Selection (BMW certified used cars) section and is located in Anil Nagar, Kolkata.
The dealership is headed by Charchit Mishra, Dealer Principal, OSL Prestige and exclusively represents BMW Group India with sales and service facilities in Kolkata and Cuttack.
Vikram Pawah, President and CEO, BMW Group India said, "At BMW Group India, our quest is to redefine luxury for our customers, we are not just elevating their experience; we are transforming it. The launch of a new aftersales and BMW Premium Selection facility by our trusted partner OSL Prestige in Kolkata is a testament to our unwavering commitment to customer satisfaction and excellence. Kolkata, with its vibrant market for luxury vehicles, is a key region for us, and this state-of-the-art integrated facility will ensure that our customers receive the highest standards of service and care. We are certain that OSL Prestige will play an instrumental role in delivering a seamless and rewarding BMW ownership experience.”
Mr. Mishra stated, “We are proud to collaborate with BMW India to establish yet another world-class aftersales and BMW Premium Selection facility in Kolkata. By combining exceptional products with an unparalleled dealership experience, OSL Prestige is committed to delivering the distinguished BMW ownership and aftersales services. The new facility delivers extremely high-quality standards in all processes of Service, Spare-parts and Business Systems. We are excited to further tap into the growing luxury car market in the region and serve our esteemed clientele with even greater dedication.”
The facility is spread over 39,000 sq.ft., the ultra-modern aftersales facility features completely airconditioned Reception at the Car (RATC). The workshop has 13 service bays (including mechanical, electrical and diagnostic). The BMW certified used car, (BPS) section has a 4-car display area. Additionally, latest range of merchandise and accessories are on display at the lifestyle and accessories zone. The customer interaction lounge offers a relaxed ambience to discuss various aspects of owning a BMW vehicle with sales consultants. Further, customers can avail attractive finance and insurance options for the products of their choice.
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